{"id":1249,"date":"2026-01-09T16:13:19","date_gmt":"2026-01-09T07:13:19","guid":{"rendered":"https:\/\/obasanchi.com\/?page_id=1249"},"modified":"2026-04-18T21:24:20","modified_gmt":"2026-04-18T12:24:20","slug":"cancel","status":"publish","type":"page","link":"https:\/\/obasanchi.com\/id\/cancel","title":{"rendered":"Kebijakan Pembatalan"},"content":{"rendered":"\n

Biaya pembatalan akan dikenakan setelah reservasi dikonfirmasi. Apabila Pengguna tidak menghubungi Fasilitas dan tidak tiba sebelum pukul 17.00, waktu mulai Pengalaman Memasak pada tanggal reservasi, Fasilitas dapat menganggap bahwa reservasi Layanan Terpadu termasuk Akomodasi telah dibatalkan oleh Pengguna. Jika Pengguna tiba terlambat pada hari penggunaan dan tidak dapat mengikuti pengalaman yang dijadwalkan, tidak ada pengembalian dana untuk pengalaman tersebut, apa pun alasannya. Untuk keadaan kahar (force majeure), berlaku ketentuan pada Bagian 3.<\/em>
\u201cLayanan Terpadu termasuk Akomodasi\u201d mencakup satu malam akomodasi, Pengalaman Memasak, Pengalaman Matcha, Pengalaman Kaligrafi, serta opsi tambahan (Pengalaman Onigiri & Tamagoyaki, Pengalaman Kimono).<\/em> \u201cFasilitas\u201d merujuk pada \u201cHanyu-no-obasanchi\u201d<\/em> \u201cPengguna\u201d merujuk pada pemohon dan seluruh nama yang tercantum dalam formulir reservasi untuk Layanan Terpadu termasuk Akomodasi.<\/em>

1. Biaya Pembatalan<\/strong>
Hingga 15 hari sebelum tanggal penggunaan: Gratis
14 hingga 8 hari sebelum tanggal penggunaan: 50%
7 hari sebelum tanggal penggunaan hingga hari-H: 100%

2. Kebijakan Pengembalian Dana<\/strong>
Pengembalian dana akan dilakukan setelah dikurangi biaya pemrosesan pembayaran dan biaya penanganan pengembalian dana, selain biaya pembatalan yang berlaku.
Bahkan jika tidak ada biaya pembatalan, biaya pemrosesan pembayaran dan biaya penanganan pengembalian dana tetap akan dipotong.

3. Penanganan Keadaan Kahar (Force Majeure)<\/strong>
Dalam kasus keadaan kahar\u2014seperti bencana alam besar atau wabah penyakit menular (pandemi) yang diberitakan secara internasional\u2014biaya pembatalan akan dibebaskan sebagai pengecualian khusus. Jika Pengguna dapat memberikan dokumen resmi yang dikeluarkan oleh operator transportasi (misalnya, sertifikat keterlambatan) yang membuktikan bahwa pembatalan disebabkan oleh alasan di luar kendali Pengguna, seperti pembatalan atau keterlambatan transportasi umum (kereta, pesawat, dll.), biaya pembatalan juga akan dibebaskan.

4. Pembatalan Selain yang Tercakup dalam Bagian 3<\/strong>
Untuk pembatalan yang tidak termasuk dalam Bagian 3, biaya pembatalan pada Bagian 1 akan diterapkan.<\/h4>\n\n\n\n

<\/h2>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Biaya pembatalan akan dikenakan setelah reservasi dikonfirmasi. Apabila Pengguna tidak menghubungi Fasilitas dan tidak tiba sebelum pukul 17.00, waktu mulai Pengalaman Memasak pada tanggal reservasi, Fasilitas dapat menganggap bahwa reservasi Layanan Terpadu termasuk Akomodasi telah dibatalkan oleh Pengguna. Jika Pengguna […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_locale":"id_ID","_original_post":"https:\/\/obasanchi.com\/?page_id=260","footnotes":""},"class_list":["post-1249","page","type-page","status-publish","hentry","id-ID"],"acf":[],"yoast_head":"\nKebijakan Pembatalan | Hanyu-no-obasanchi<\/title>\n<meta name=\"description\" content=\"Nikmati pengalaman budaya Jepang seperti memasak, matcha, kaligrafi, dan kimono, serta menginap di kamar tatami di rumah yang tenang di Hanyu, Saitama, dekat Tokyo.\" \/>\n<meta name=\"robots\" content=\"noindex, follow\" \/>\n<meta property=\"og:locale\" content=\"id_ID\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kebijakan Pembatalan | Hanyu-no-obasanchi\" \/>\n<meta property=\"og:description\" content=\"Nikmati pengalaman budaya Jepang seperti memasak, matcha, 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