Privacy Policy
The “comprehensive services including accommodation” provided by “Hanyu.no.obasanchi” will be referred to as the “Service.” Those who apply for the “comprehensive services including accommodation” will be referred to as the “Guest.” “Hanyu.no.obasanchi” will be referred to as the “Facility.”
- About the collection of personal information The facility collects personal information within the scope necessary to provide services, in accordance with the purpose explicitly stated or published to the guest. 【Personal information necessary for providing services】 Name, address, phone number, email address, workplace, nationality and passport number for foreign guests, and specific requests made at the time of service provision. ※A copy of your passport will be taken.
- About the use of personal information
The facility uses the personal information of guests for the following purposes:
- Provision of accommodations, lessons, lectures, and other services
- Reservation confirmation and communication
- Other purposes necessary for business operations
- About the provision of personal information
The facility may delegate or provide personal information of guests to the extent necessary in the following cases:
- When guests request reservations or arrangements for sightseeing facilities, etc.
- When necessary for business with travel agencies used by the guest
- In emergencies such as illness or injury, where obtaining the guest’s consent is difficult
- When required by law
- When videos or photos are taken and published with the guest’s consent and agreement
- About the management of personal information The facility takes necessary measures to prevent the leakage, loss, or alteration of personal information and ensures its appropriate management.
- About the disclosure, correction, or suspension of use of personal information If the guest requests the disclosure, correction, addition, deletion, suspension, or erasure of their personal information, the facility will confirm their identity and respond within a reasonable period.
- Compliance with laws and review The facility complies with applicable Japanese laws and regulations regarding personal information and regularly reviews and improves this policy.
